Make a Claim

We Embrace Claims

Not many brokers do. When that moment arrives, Sit & Blake believes in embracing it. Your claims are processed by claims professionals in New Zealand. You do not have to start from scratch on every call; leave it to us as we know your history well enough.

We appreciate that when you are making a claim, it means you have gone through some sort of trouble or loss, and need our help.

If you are going to make a claim, please make sure you have your policy number and claim details when you contact us to help speed things up.

Ways of submitting a claim:

• Email us on: enquiry@sit.co.nz with your completed claim form
• Call us on: +64 9 525 3232
• Contact us online

Download a Claim form

IBANZ General Claim Form

IBANZ Motor Vehicle Claim Form

Tips on claims

• The insurer must be promptly notified of any incident that will or might give rise to a claim.
• Full details of the incident and claim must be supplied as soon as practicable, usually by way of a claim form and supporting documents.
• No admission of liability should be made to any other party, for example, the third party in a motor claim.
• You must take immediate steps to limit damage and minimise your loss – you must in effect act as if uninsured.
• Damaged property and other relevant evidence or information must be retained in case required by the insurer.
• Claim forms are to be forwarded to Sit & Blake Ltd (enquiry@sit.co.nz) for passing on to your insurer.
• In an emergency such as a major fire or serious incident a representative of Sit & Blake Ltd should be contacted immediately

♣ What to do after a car accident and how to make a claim

♣ Making a travel insurance claim – answers to some common questions